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What To Do When Someone Leaves a Negative Review About Your Business

After a happy transaction, a successful business engagement, or anything else, make it a habit to ask your customers to review you. It shows you’re not afraid of it, and if they really loved working with you, they’ll do it.

How to Do Your Social Media Monitoring on a Budget

Monitoring is one of those key skills that every professional marketer should have.

It’s so crucial, because there are people having conversations about you and your brand at any given moment, and you’re missing out on opportunities if you’re not paying attention.